Process

THE GRAND DECKS 5-STEP PROCESS

The reason why Grand Decks is Oregon’s #1 deck resurfacing and builder of outdoor spaces is because of our project methodology. Our meticulous attention to every single detail creates a uniquely professional and stress-free experience for our clients. Here’s how we do it.

Our 5 step process is guaranteed to have any type of project completed quickly while allowing us to deliver top quality products and services.

CONNECT

It all starts by you scheduling your free consultation with your local Grand Decks office. Scheduling a consultation is easy. Call us or complete a request form on our website and a representative from your local Grand Decks office will be in touch right away to gather preliminary information on your project, make sure you’re comfortable with our process and schedule a time to meet.

CONSULT

From your first interaction with Grand Decks, we want it to be clear this is all about you. During your no-obligation consultation, your Grand Decks representative will review your property with you and talk about your project. They’ll conduct a comprehensive needs analysis to help identify exactly what you’re looking for and share some ideas of our past designs to help spark your imagination and your visualization of what we can achieve for you.

DESIGN

Once we have a clear picture of what you’re looking for, you can choose to move forward in one of two ways. Grand Decks can either come up a custom plan using our visualizer to illustrate your project with different options. We’ll work together to refine that custom plan to your satisfaction prior to breaking ground on your project. Or for simpler projects, you can choose from one of our existing Lifestyle Classics designs . Either way, you’ll receive an exact price quote and a detailed contract and specification sheet before construction begins.

Installation

With our proofed job management system, your project should progress smoothly and on schedule (barring any weather or material-availability delays). Your Grand Decks team will do it all — from securing any necessary permits to cleaning up the construction debris. And your all-important final walk-through lets you point out any issues that we can address to your complete satisfaction.

ENJOY

There’s no doubt, your Grand Decks project will provide years of enjoyment — our warranties guarantee it. We look forward to working together to make your outdoor project dream a reality.

We guarantee customer satisfaction and stand behind our work. Check out The Grand Decks Warranty for more details.

The Grand Decks Warranty

WARRANTY

Grand Decks truly provides the best of all worlds. You receive both the dedicated service of a committed and responsive local owner/operator and the strength and assurances of an established national corporation.

Your deck, sunroom, porch, or other custom outdoor living space is backed by Grand Decks’ written warranty for workmanship of 2 years when Grand Decks’ exerts control as your remodeling contractor.

In addition, depending on the building materials you select, manufacturers’ warranties may apply to protect you against defects in materials. And Grand Decks’ intensive training and, in many cases, certification as an official installer help reinforce your confidence that those manufacturers’ warranties won’t be adversely affected by installation issues.

And in case that isn’t enough, each Grand Decks’ location maintains a minimum of $1 million in liability coverage and full workers compensation insurance (where required by law) to protect you from any possible mishaps.

Simply put, no other company in the remodeling industry provides this level of client assurance and protection. Meaning that when you elect to work with Grand Decks Outdoor Creators, you can rest assured that you’ll enjoy quality construction levels and unmatched protections not available from any other builder.

1. “Workmanship” defects include splitting, severe warping or cupping of building materials, leaking roofs or shifting patio pavers.

2. “Structural” defects apply only to the structural fitness of components such as footings, paver patio base material, columns, beams, joists, rafters, stair stringers and railing posts and rails.

3. Please note that all manufactured items such as pressure treated lumber, composite and synthetic decking, roofing shingles, windows, pavers, HVAC equipment and all electrical components, and outdoor kitchen components are covered under the terms of the manufacturer’s warranty.